XUANDE / EQUIPMENT SOURCING

Enquiry terms

Reference prices, equipment selection and quotation conditions.

Submitting an enquiry is not a purchase or an accepted order. Model, configuration, price, delivery and after-sales terms require written confirmation.

Selection tools offer a starting point and do not replace engineering review or operating instructions.

Final quotation subject to order confirmation.

Contact Serena

Sales & service terms

Stocked standard equipment
Stocked standard equipment: next-day dispatch target (eligible stock items)
Custom orders
Custom orders: 15–30 working days ex-works readiness
Spare parts
Stocked spare parts: within 48 hours
Warranty
Warranty: 12 months from B/L date
Support
Support: 24/7 service channel, 48-hour engineering response
Trade terms
Trade terms: FOB Tianjin / CIF / DDP on request
Payment
Payment: 30% T/T deposit, balance before shipment

Dispatch and ex-works readiness are not arrival dates. Availability, configuration, destination and agreed order terms apply. A 24/7 service channel does not mean instant engineering support.